Privacy Policy

1. Who We Are

Connecta Beauty Ltd ("Connecta Beauty", "we", "our", "us") is a beauty supply and distribution company registered in England and Wales. We operate the website at connecta-beauty.co.uk.

For data protection purposes, Connecta Beauty Ltd is the data controller. You can contact us at: [email protected]

2. What Data We Collect

We may collect and process the following personal data:

• Contact information (name, email address, phone number)
• Business information (company name, business type)
• Enquiry and message content submitted via our forms
• Technical data (IP address, browser type, pages visited) via cookies
• Communications you send to us by email

3. How We Use Your Data

We use your personal data to:

• Respond to enquiries and contact form submissions
• Process and evaluate trade account applications
• Communicate about products, services and order fulfilment
• Improve our website and understand how it is used
• Comply with legal obligations

4. Legal Basis

We process your data on the following legal bases: your consent (where provided), the performance of a contract or pre-contractual steps at your request, and our legitimate interests in operating and improving our business services.

5. Data Sharing

We do not sell, rent or trade your personal data to third parties. We may share data with trusted service providers who assist in our business operations (e.g. hosting, form processing) subject to appropriate data processing agreements. We may disclose data where required by law.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Form enquiry data is retained for up to 2 years unless you request deletion.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

We use cookies to enhance your experience on our website. For full details, please see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes your acceptance of the updated policy.

10. Contact

For any privacy-related questions or requests, please email [email protected].